Sales Policy for Mixxtopic

Effective Date: February 18, 2025

At Mixxtopic, we are committed to providing a seamless and enjoyable shopping experience for our customers. This Sales Policy outlines the terms and conditions regarding purchases made on our website, mixxtopic.xyz. By making a purchase, you agree to comply with the terms set forth in this policy.

1. Product Availability

We strive to keep our products in stock, but due to high demand or limited stock, some products may occasionally be out of stock. In such cases, we will notify you immediately and offer alternatives, including choosing a similar product or processing a full refund.

2. Pricing

  1. Product Prices: All prices listed on our website are in U.S. dollars and are subject to change without prior notice. We work to ensure that our prices are accurate, but errors may occur. If an error in pricing is detected after you have placed your order, we will notify you immediately and give you the option to accept the corrected price or cancel the order.

  2. Sales Tax: Sales tax will be applied to orders based on your shipping address and applicable state or local tax laws. The tax amount will be calculated during checkout and added to your total cost.

  3. Shipping Costs: Shipping fees will be calculated during the checkout process based on the shipping method you choose and your location. We provide a variety of shipping options to meet your needs.

3. Order Process

  1. Placing an Order: To place an order on Mixxtopic, browse our collection of sunglasses and add the desired items to your shopping cart. Proceed to checkout, where you will be required to enter your shipping and billing information.

  2. Order Confirmation: After completing your order, you will receive an email confirmation with the details of your purchase. This email serves as proof of your order, and you should keep it for your records. If there are any discrepancies in your order details, please contact us immediately.

  3. Payment: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. All payments are processed securely through our trusted payment gateways.

  4. Order Processing: Once your payment is authorized, we will begin processing your order. Orders are typically processed within 1-2 business days. During peak shopping periods or holidays, processing may take slightly longer.

4. Shipping and Delivery

  1. Shipping Methods: We offer a range of shipping options to suit your needs, including standard, expedited, and express shipping. The shipping method you select will determine the delivery timeframe.

  2. Shipping Time: The delivery time depends on your location and the shipping method selected. Generally, standard shipping takes 5-7 business days, while expedited and express shipping options offer faster delivery.

  3. Shipping Costs: Shipping costs will be calculated at checkout based on the weight of your order and the shipping method selected. Free standard shipping is available on orders over a certain amount. Please refer to the website for current promotions.

  4. International Shipping: At this time, Mixxtopic only ships within the United States. We are working on expanding our shipping services to international destinations and will notify our customers once international shipping becomes available.

5. Returns and Refunds

If you are not completely satisfied with your purchase, you can return eligible items within 30 days of receiving your order. Please refer to our Return and Refund Policy for detailed instructions on how to initiate a return. Refunds will be issued to the original payment method used for the purchase.

6. Order Cancellations

Once your order has been placed, it is processed immediately to ensure fast shipping. However, if you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but cancellation or modification may not be possible once the order has been shipped.

7. Promotions and Discounts

  1. Discount Codes: Occasionally, we offer promotional codes that can be applied to your order for discounts. These codes must be entered during checkout. Promotional codes cannot be combined with other discounts unless stated otherwise.

  2. Sales: We may hold sales events throughout the year, during which certain products may be discounted. Sales are subject to availability, and we reserve the right to change the terms of any sale or promotion at our discretion.

8. Customer Support

We are committed to providing excellent customer service and are here to help with any questions or concerns you may have. Whether you need assistance with choosing the right sunglasses, have a question about an order, or require post-purchase support, our customer service team is ready to assist you.

Please contact us at:

Mixxtopic
2985 Twin Oaks Drive,
Grand Rapids, Michigan, United States
Phone: 231-452-5883
Email: info@mixxtopic.xyz
Website: https://mixxtopic.xyz

Thank you for choosing Mixxtopic. We are dedicated to providing the highest quality sunglasses and exceptional service to meet all of your eyewear needs. We look forward to serving you again!